The questions every family asks — answered honestly.
If your question isn't here, call or WhatsApp us any time. Every conversation is confidential, with no obligation.
Is everything really confidential?
Yes. Confidentiality is the foundation of our practice. We never disclose a patient's identity, admission or treatment to anyone without consent. You can make the first enquiry without giving a name at all.
How do I arrange an admission?
Call or WhatsApp us any time — admissions run 24/7. After a confidential assessment with our clinical team, we agree the treatment plan and the admission date. Urgent cases can often be admitted the same day.
How long does a typical program last?
Detox alone usually takes 5–10 days. Full inpatient rehabilitation programs typically run 30, 60 or 90 days depending on the condition and progress. Outpatient therapy is scheduled session by session.
How much does treatment cost?
Costs depend on the program length and level of care. Contact us for a clear, itemised quote after the initial assessment — there are no hidden charges, and we will tell you honestly what is and isn't needed.
Can family members visit during treatment?
Yes. Structured visits are part of the program, scheduled at times that support recovery. Family counselling sessions are also included, because recovery works best when the whole family understands it.
What if my loved one refuses treatment?
This is one of the most common situations we help with. Call us — our clinicians will guide you on how to talk to a reluctant loved one, and a private assessment is often the gentlest first step.
Do you treat women as well as men?
Yes, with appropriately separated and supervised accommodation. Contact us to discuss the arrangements confidentially.
What happens after discharge?
Every patient leaves with a written relapse-prevention plan, scheduled follow-up reviews and 24/7 access to our team if difficulties arise. Recovery does not end at the gate, and neither does our involvement.
Still unsure about something?
The gentlest way to get answers is a private conversation with our team — anonymous if you prefer.
Contact us confidentiallyOne confidential call is all it takes.
Our admissions team is available 24/7. No pressure, no judgement — just clear answers about the next step.

